FREQUENTLY ASKED QUESTIONS
About the Model & Costs
We believe the value is in facilitating the connection, not in charging for it. Our model is sustained solely by the flat 1% commission applied only when both buyer and seller choose to use our integrated payment and escrow system to complete a sale securely. This fee covers the costs of the blockchain technology, verification, protection, and transaction customer support.
Yes, it is. You can list your watch completely free of charge, with no hidden or subscription fees. Your listing will be visible to our entire community of collectors. The 1% commission is only payable if a sale is completed and you choose to use our secure transaction system.
Exactly. Our commission is flat and final. 1% of the agreed sale price. We do not add payment processing fees, bank charges, or any other extra costs. Transparency is the foundation of our trust.
About Security & Verification
Through our Dual Protection System and Blockchain Escrow:
The buyer pays the amount into our secure, holding escrow system.
The seller ships the watch once the fund lock is confirmed.
The buyer receives and inspects the watch, then gives their approval.
Only then are the funds automatically released to the seller.
Additionally, we provide guarantees against counterfeits and payment fraud for transactions managed through us.
Exactly. Our commission is flat and final. 1% of the agreed sale price. We do not add payment processing fees, bank charges, or any other extra costs. Transparency is the foundation of our trust.
We facilitate and strongly encourage verification. For transactions using our escrow service, we require an authentication process before funds are released. This may involve assessment by an associated expert or the requirement of specific documentation. Our team will guide you through this process to ensure every piece is authentic and as described.
About the Transaction Process
Agree on the terms (price, conditions) directly with the other member.
Within the platform, select "Use Secure Transaction".
A unique digital contract and blockchain escrow smart contract is created.
Follow the guided steps for payment and shipping. Our system will notify you at each stage.
In the unlikely event of a discrepancy, our specialised dispute resolution team will intervene as a neutral mediator. We will review all in-platform communication, evidence, and agreed terms to find a fair solution, always prioritising the protection of both parties according to our policies.
Logistics are agreed upon by the parties. However, for maximum security, we strongly recommend using premium courier services with insurance, tracking, and signature-on-receipt. For escrow transactions, delivery confirmation is a key step for the release of funds.
About the Company & Trust
TheLuxuryCrypto is currently in the process of incorporation. Our legal entity is being established to provide full contractual guarantees.
While we finalise this, our escrow system, identity verification, and transaction security are already fully operational. You can buy and sell with confidence today.
We will share our official company details here as soon as incorporation is complete.
We strictly comply with UK and EU General Data Protection Regulation (GDPR). Your personal and financial data is encrypted and processed with the highest security standards. We only use it for the purposes explicitly stated in our [Privacy Policy].